Please WaitPlease Wait

Welcome To SHIVEH

Privacy Policy

Shiveh Business Directory - Privacy Policy

Shiveh Business Directory Privacy Policy

Introduction

This Privacy Policy outlines Shiveh Business Directory ("we", "our", or "the Company") practices with respect to information collected from users who access our website at listatshiveh.com ("Site"), including businesses listing in the directory and individuals browsing the directory (collectively: "Users").

We are committed to protecting your privacy while providing a platform to connect halal businesses with consumers worldwide. Please read this Privacy Policy carefully to understand how we handle your information.

Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our services, such as listing your halal business in the Shiveh Business Directory, enabling features like featured listings, coupon codes, or events, and ensuring compliance with legal and regulatory obligations.

By using the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

What Information We Collect?

We collect two types of data and information from Users: Non-Personal Information and Personal Information.

Non-Personal Information

We collect un-identified and non-identifiable information, such as aggregated usage data (e.g., page views, clicks) and technical information (e.g., browser type, operating system, access time) to enhance the functionality of our Site and improve user experience.

Personal Information

We collect individually identifiable information, including:

  • Business Listing Information: For businesses listing in the directory, we collect details such as business name, contact information (e.g., email, phone number), physical address, business category, description, images, videos (if applicable), website links (Premium package only), price range, business hours, tags, coupon codes, and event details (depending on the package selected).
  • Payment Information: For paid packages (Business or Premium), we collect billing information such as your name, billing address, and payment details (e.g., credit card number, expiration date) through our secure payment processor.
  • Device Information: We collect information from your device, such as IP address, geolocation data, and unique identifiers (e.g., MAC address, UUID) to monitor site usage and ensure security.
  • User Activity: We collect data on your activity on the Site, such as searches, viewed listings, and interactions with features like bump listings or coupon codes.

How Do We Receive Information About You?

We receive your Personal Information from various sources:

  • When you voluntarily provide us your details to list your business (e.g., submitting a listing form with business details, images, or videos).
  • When you use or access our Site (e.g., browsing listings, searching for businesses, or creating events in the Premium package).
  • From third-party providers, such as analytics services (e.g., Google Analytics) or payment processors for paid packages.

How We Use Your Information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use your information for the following purposes:

  • Providing Services: To manage and display your business listing, including features like featured listings, bump listings, coupon codes, and events (depending on your package).
  • Communication: To send you updates about your listing status, package expiry (e.g., Free package expires after 20 days), or payment confirmations for Business or Premium packages.
  • Site Improvement: To analyze user behavior (e.g., search patterns, listing views) and improve the Site’s functionality and user experience.
  • Marketing: To send promotional materials about our services, such as new features or package upgrades (e.g., encouraging a Free package user to upgrade to Premium).
  • Compliance: To comply with legal obligations, such as retaining billing records for paid packages.

We may share your information with trusted third-party providers for purposes such as hosting the Site (e.g., Duda), processing payments for Business and Premium packages, or analyzing site performance (e.g., Google Analytics).

User Rights

You may request to:

  • Access your stored Personal Information and receive a copy of the data you provided (e.g., business listing details).
  • Rectify inaccurate or incomplete information in your listing.
  • Request erasure of your Personal Information, subject to legal retention requirements (e.g., billing records).
  • Object to or restrict the processing of your Personal Information.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact our Data Protection Officer at contact@listatshiveh.com or call +17039919655.

Retention

We retain your Personal Information for as long as necessary to provide our services (e.g., maintaining your listing until it expires or is terminated). For example, Free package listings are retained for 20 days, Business package listings for 40 days, and Premium package listings indefinitely unless terminated. We also retain data to comply with legal obligations, such as keeping payment records for Business and Premium packages. Once no longer needed, we securely delete or anonymize your information.

Cookies

We use cookies to enhance your experience on the Site, such as remembering your preferences, tracking site usage, and serving relevant listings. Types of cookies include:

  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Cookies that remain on your device to remember your preferences for future visits.
  • Third-Party Cookies: Cookies set by services like Google Analytics to analyze site performance.

You can disable cookies through your browser settings, but this may limit some features, such as saving search preferences or managing your listing.

Third-Party Collection of Information

We use third-party services like Google Analytics to collect usage data and payment processors to handle transactions for Business and Premium packages. These third parties may collect and process your information under their own privacy policies, which we encourage you to review.

This Privacy Policy does not apply to third-party practices we do not control, such as external links in business listings (Premium package) or interactions with businesses you contact through the directory.

How Do We Safeguard Your Information?

We implement industry-standard security measures to protect your information, such as encryption for payment processing (for Business and Premium packages) and secure hosting on Duda with 99.9% uptime. However, no system is completely secure, and we cannot guarantee protection against unauthorized access or breaches.

Transfer of Data Outside the EEA

Some third-party providers (e.g., payment processors, analytics services) may be located outside the European Economic Area (EEA). In such cases, we transfer data only to countries approved by the European Commission for adequate data protection or under legal agreements ensuring equivalent protection.

Marketing

We may use your contact information (e.g., email) to send promotional materials, such as notifications about package upgrades or new features (e.g., adding events in the Premium package). You can opt out of marketing communications by following the unsubscribe instructions in these messages.

We may still send non-marketing communications, such as package expiry reminders (e.g., Free package ending after 20 days) or payment confirmations, which you cannot opt out of while using our services.

Minors

The Shiveh Business Directory is not intended for children under 18. We do not knowingly collect Personal Information from minors. If a parent or guardian believes their child has provided us with information, they should contact us at contact@listatshiveh.com.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the updated policy on our Site, with the "Last Modified" date updated accordingly. Your continued use of the Site constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at contact@listatshiveh.com or by phone at +17039919655.

Last Modified: April 20, 2025